Privacy policy

Cloudtrons Inc. (the "Company") establishes the following Privacy Policy (this "Policy") regarding the handling of users' personal information in the services provided on this website (the "Service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information, meaning information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact details, or other descriptions contained in the information, as well as data relating to appearance, fingerprints, and voiceprints, and information that can identify a specific individual on its own, such as the insurer number on a health insurance card (personal identification information).

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when a user registers to use the Service. In addition, the Company may collect transaction records and settlement information that include a user's personal information, made between the user and a partner, from the Company's partners (including information providers, advertisers, and ad-distribution destinations; hereinafter "partners").

Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows.

To provide and operate the Company's services
To respond to inquiries from users (including verifying identity)
To send emails informing users of new features, updates, campaigns, etc. of the services they use, as well as other services provided by the Company
To contact users as necessary, such as for maintenance and important notices
To identify users who violate the Terms of Use or who attempt to use the Service for improper or unjust purposes, and to refuse their use
To allow users to view and change their registration information, delete it, and view their usage status
To bill users for usage fees for paid services
Purposes incidental to the above purposes of use

Article 4 (Changes to Purpose of Use)

The Company shall change the purpose of use of personal information only where it is reasonably recognized that the purpose of use is related to that before the change.
If the purpose of use is changed, the Company shall notify users of the changed purpose by a method prescribed by the Company, or announce it on this website.

Article 5 (Provision of Personal Information to Third Parties)

Except in the following cases, the Company shall not provide personal information to third parties without obtaining the user's prior consent. However, this excludes cases permitted under the Act on the Protection of Personal Information and other laws and regulations.
1. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the person's consent
2. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the person's consent
3. When it is necessary to cooperate with a national agency, a local government, or a party entrusted by them in carrying out affairs prescribed by law, and obtaining the person's consent is likely to impede the performance of those affairs
4. When the Company has, in advance, given notice of or announced the following matters and has notified the Personal Information Protection Commission
  1. That the purpose of use includes provision to third parties
  2. The items of data provided to third parties
  3. The means or method of provision to third parties
  4. That provision of personal information to third parties will be stopped at the request of the individual
  5. The method for accepting the individual's request
5. Notwithstanding the preceding paragraph, in the following cases the recipient of the information shall not be deemed a third party.
  1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
  2. When personal information is provided in connection with the succession of business due to a merger or other reason
  3. When personal information is used jointly with a specific party, and this fact, the items of personal information used jointly, the scope of joint users, the purpose of use by the users, and the name of the party responsible for managing the personal information are notified to the individual in advance or placed in a state where the individual can readily know them

Article 6 (Disclosure of Personal Information)

When the Company is requested by the individual to disclose personal information, it will disclose it to the individual without delay. However, if disclosure falls under any of the following, the Company may choose not to disclose all or part of it, and if it decides not to disclose, it will notify the individual to that effect without delay. A fee of 1,000 yen per case will be charged for the disclosure of personal information.
1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
2. When there is a risk of significantly impeding the proper conduct of the Company's business
3. When it would otherwise violate laws and regulations
Notwithstanding the preceding paragraph, information other than personal information, such as history information and characteristic information, will in principle not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

If a user's personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter "correction, etc.") the personal information in accordance with the procedures prescribed by the Company.
If the Company receives such a request from a user and determines that it is necessary to respond, it will make the correction, etc. of the personal information without delay.
If the Company has made a correction, etc. based on the preceding paragraph, or has decided not to make a correction, etc., it will notify the user without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

If the Company is requested by the individual to suspend the use of or erase (hereinafter "suspension of use, etc.") personal information on the grounds that it is being handled beyond the scope of the purpose of use, or that it was acquired by improper means, the Company will conduct the necessary investigation without delay.
If, based on the results of the above investigation, it is determined necessary to respond to the request, the Company will suspend the use, etc. of the personal information without delay.
If the Company has suspended the use, etc. based on the preceding paragraph, or has decided not to do so, it will notify the user without delay.
Notwithstanding the preceding two paragraphs, if suspension of use, etc. involves substantial costs or is otherwise difficult, and alternative measures necessary to protect the user's rights and interests can be taken, the Company will take such alternative measures.

Article 9 (Changes to the Privacy Policy)

The content of this Policy may be changed without notifying users, except for matters otherwise provided by laws and regulations or in this Policy.
Except as otherwise provided by the Company, the changed Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Point for Inquiries)

For inquiries regarding this Policy, please contact the point below.

Company name: Cloudtrons Inc.
Email address: contact@cloudtrons.com

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